FlyerTalk Forums - View Single Post - Which airline is responsible for delayed/lost luggage on a multi-leg journey?
Old Oct 10, 2017, 3:58 am
  #11  
SK AAR
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Originally Posted by GREAKLY
..and I can easily see justifiable spendings of 1000-1500 euros even if the bag is missing for just 24 hours.
No sane carrier or travel insurance comp. is going to reimburse excessive amounts like this. Only reasonable purchases made will be reimbursed. Missing your bag 1-2 days does not mean that you are entitled to do a shopping frenzy. If I was LH/UA or your travel insurance I would only reimburse a fraction of the costs for lotion, cologne, hand cream, eye cream etc which I'm sure will have plenty of value left once your bag is recovered and delivered to you.

You are not going to get compensation for a lost bag and its contents AND reimbursement for purchases made. The compensation is suppose to put you in a position to purchase the items lost. That is why reimbursements already made will be set-off in the compensation.

Last edited by SK AAR; Oct 10, 2017 at 5:03 am
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