Originally Posted by
Hyperacusis
Sorry, missed the posts by evanderm and TurboTurtle.
This is exactly what happened to me as well. Despite entering the correct DOB at signup, all dates (DOB, issue date, expiration dates) got pushed back by a day once the PASS ID was linked. Have you taken any action on this yet, like contacting support?
Are you still having the same issues? Any luck getting them resolved?
I emailed support, but have not yet heard back. I've also gotten messages from another person with the same problem who said that they went in to an enrollment center after discovering it.
That person was assured by the officer in the enrollment center that the back-end systems contained the correct information and that it was a website glitch.
I hope that it gets resolved soon. I would suggest that if you encounter it, notify CBP of the problem through an e-mail.
It's a very annoying bug.