Introduction We have avoided Egypt for two years because of the security situation, but as soon as we arrived we could feel everything was normal and safe.We arranged Meet & Assist through Cairo airport directly and were met at the aerobridge at T2 taken to an elevator and driven by a BMW 7 series to the VIP terminal where a single immgration officer processed our formalities while we sat in the lounge waiting. Check In We always book a Diplomatic Suite and a standard room and the hotel honoured out specific suite room number request.Since our last visit they moved reception and concierge to the ground floor entrance, it previously just used to be security with reception on the 3rd floor.Check in was swift and we were met at the car by the duty manager and taken straight to the suite for in room checkin. Room We book the Diplomatic Suite because it is simply furnished, but luxurious in textures. The small details such as the handwritten cards, the pictures of famous Egyptian film and movie stars on in room collateral and of course the amenities are what makes this hotel feel special.The suite has a large living room wtih dining area, a large bedroom, 1.5 bathrooms and two separate balconies.But the view is spectacular. It is one of the few hotels with direct views of the Pyramids as well as the Giza Zoo in front of you and, of course, the Nile. You can sit on the balcony and see hippos, rhinos and other wildlife in the Zoo which is delightful.Unfortunatly the second room they have us was directly above the pool on the 15th floor which also has views up and down the Nile but they play live music by the pool until 11PM each night so I requested a room move.We only stayed for 3 nights and wanted to go to the FS San Stefano for a night so we kept the standard room and checked out of the suite for the second night and the hotel arranged this seamlessly. Service The service truly excelled on this stay. We had a number of appointments on the other side of Cairo and to avoid crossing the city we used the hotel limo to take us there in between our airport transfers.We wanted to take the train to the FS San Stefano in Alexandria and I had arranged this with the concierge in advance. Unfortuanetly "Midday," as we later found out, means between 12PM and 3PM in Egypt do rather than booking a 12PM train they booked the 3PM. Given it was soon to be a national holiday the hotel had difficulty arranging trains. We needed to be back in Cairo for a 4:00PM appointment that couldn't be changed so Emil the Director of Rooms came to meet with us and discuss our options. I suspect it was because he was the most seniot staff member in house. I wans't upset by the mixup but said our times weren't negotiable and if they couldn't get us on a train we would take the hotel limo but I really would prefer not to do a 4 hour point to point car ride.Between Emil and Tamer the Chief Concierge they manage to get us on the right trains, organise limos from their hotel to Ramses station, our appointments and communicate directly with the FS San Stefano for our pickup.All of out plans worked out perfectly as a result. Dining The hotel has moved breakfast from the main restaurant to the former reception area next to the tea lounge. The spread is extensive and they have added a list of a la carte items to order as well.The food is of an extremely quality with freshly pressed juices made and a selection of meats, cheeses, Ful medamas, breads etc. Location The location might not be ideal for tourists who want to access the museums, however of all the hotels closest to the Pyramids it is by far the best.It's only 45 mins from the airport and the First Mall below has had some significant stores added including Bulgari, Tiffany and Emporio Armani.I would argue no other hotel can provide a view of the Pyramids and the Nile like this FS. Overall Overall this was another fantastic stay. From the thousands of dollars they must spent on fresh flowers for the common areas and the rooms to the impeccable service this is still the best hotel in Cairo.The FS Nile Plaza is more popular because of its locations but the suites at this hotel are far, far superior.