FlyerTalk Forums - View Single Post - Why can't hotels hire and train competent front desk clerks?
Thread: Why can't hotels hire and train competent front desk clerks?
View Single Post
Old Jun 5, 2004 | 2:09 pm
  #4  
Radiocycle
2M
50 Countries Visited
100 Nights
20 Years on Site
 
Join Date: Jan 2002
Location: BSB
Programs: DL 2 MM
Posts: 4,967
Arrow You can't hire Front Desk Clerks for minimum wage w/o training and expect a lot.....
Unless the hotel chains "professionalize" the service at the front desk, service is going to stay "status quo".

The only way to initiate change from the guest's initiative is to COMPLAIN!

RC
Radiocycle is offline  
Reply