Originally Posted by
rehoult
Air Canada seems to be using the OBSM acronym internally. It's on a bunch of job postings and is the standard one used by the union.
Amusing, especially since the two AC managers I flew with identified themselves as an saying "OSM - Onboard Service Manager".
Maybe when AC isn't busy with other things, they can keep the acronym and title consistent - both internally and what they say to their customers.