Originally Posted by swise
...I recommend extended warranties for new Mac owners, because it extends the phone support from 90 days to 3 years. This can be handy, as the user is still learning their way around the system...
I would concur with this recommendation for many people. I've used an earlier PowerBook with System 10.2 for over a year, and System 10.3 (which the new PB has) on a desktop system long enough to become familiar with it, so the learning curve factor didn't apply.