Connecting 2 PNRs for baggage check through - Shares command line
First off a thank you to three UA agents who feverishly worked for nearly half an hour to get my suitcase properly tagged and checked through its final destination - they were professional, courteous and really made a point in helping me.
The background: 2 PNRs, both UA purchased/plated/flights. Departure from major UA hub AAA, connect in another major UA hub BBB, then on to major international destination CCC.
The issue: It took nearly 30 minutes to figure out the command line in Shares to generate a bag tag which stitched AAA-BBB-CCC together. Agents were senior, experienced, and tried to toggle over into Aero which did not work. They were searching for a specific command line in Shares that allows to generate a stitched-together tag.
If anyone knows this command line or how to do this in Aero - could you share please? I am sure this happens plenty of times. Thanks.