Originally Posted by
Psychiatrist
Th following scenario has happened to me 2 times in the last few weeks ....
Boarding with mobile boarding pass (I'm using iPhone 7) ..... the ISM says "it's too small, I can't see which seat you are in" .... adjusts her glasses, moves the phone back and forth in front of her face ..... "why is it so small?" ..... hands it to the SP at the door .....
So I'm standing there for at least 30 seconds while they check which seat I'm in.