Originally Posted by
Often1
Presuming that you can confirm that the payment was taken from your bank account and that you had e-tickets issued and you have reviewed all incoming emails from U2, I would contact U2 when you get home.
Print out copies of the relevant documents above so that you have them in front of you.
It looks as though you may have typed this on a phone and in a hurry. I would pull all of this together in plain and simple declarative sentences so that it can be easily followed.
after checking my bank when i got back to the uk it seems they did not take money from my account
most times when i pay bills on line it takes a day or two to show on my statement
and as they had emailed me thanking me for the payment and giving me a ref number and the flight details you would assume the payment had gone through.
and if not
send me another email saying it had been cancelled
not wait 2 hour before i get to the airport to travel
also what they should have done when buying the new tickets to get home on is honoured the first booking 409 euros not charge me 688.euros for the same seats