FlyerTalk Forums - View Single Post - FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion
Old Oct 6, 2017 | 11:34 am
  #239  
brp
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Originally Posted by PaulInTheSky
Just noticed my flights went to 'fare-based' posting, when it was clear there was asterisk * on all the flight segments. Was told the comments were put and they would be under review. I should get an answer in two to three weeks. It's just pathetic that we have to wait this long to review.
Call back. Ask why it has to be reviewed/what has to be reviewed since the rules are very clear on this. There is no reason for this delay. They should be able to fix it on the spot (they've done it for me on more than one occasion). Press them on what needs to be reviewed.

Cheers.
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