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Thread: Seatmaps Grayed Out In Flight Search Results
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Old Oct 6, 2017 | 8:52 am
  #27  
Kacee
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Originally Posted by findark
They added a "feature" not to display the seatmap of cabins which are not being offered to you on the page. (Instead it shows all grey.)
So it is deliberate, with a possible IT bug added on.

I was already annoyed by the deletion of the "Details" option . . . makes it so much more difficult to pick flights.

UA obviously believes less info = more money for them. It's really offensive, similar to the BE rollout in anti-customer attitude.
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