Originally Posted by SpinOn2

I really hope so too. This stuff is getting ridiculous and setting a precedence nowadays where passengers can do whatever they want and then sue. I honestly wish Southwest would go one further and try and do something like foot her with a bill for valuable time wasted by having to get her to leave the aircraft. They won't, especially from a PR standpoint, but I really wish they would. They need to back their employees who by all accounts followed the policy set forth, and stop letting passengers play this game.