Hey almost a year with the Platinum Charge Card - fraud 3 times and recent redemption of 26000 MR Points for a hotel - Ive had the card just over a year
No such things as 24 hour service on the Platinum Charge Card despite the false information on the Amex website - all you get is a recorded message saying our office is closed whether you choose trave lservice concierge or account enquiries - too bad if you have a lost or stole card or need urgent assistance !!!
To top it all of the sage from 31/8/17 after I reported the fraude has been appauling Misinformation from Manila call centres incorrect information etc etc etc I don't pay $1200 for rubbish services and inept call centre staff Receive my fourth replacement card and set up a new online account through call centre whilst it was still open and nothing is working nothing transferred no transactions no memebership rewards points
Anyone have any suggestions - if it wasntfor Local champion and bonus pts for travel restaurant and overseas transactions I would have dumped this card!! And now Im told Express Cash (a great facility) wont work with my new card OMG WHAT GIVES????????????????????????????????????