My fully paid, in advance, Club Room reservation for 1/11 was showing as upgraded to 1 King Bed Club corner suite ( due to Ambassador upgrade ).
This has now been "downgraded" to just 1 King bed Corner Suite .
I have Emailed the hotel for clarification . I will not be happy if this "mistake award rate" has caused me to lose my club entitlement on a paid stay .
I will be equally unhappy if they have changed the Ambassador rules and that a paid club room upgrade to suite now loses the club entitlement.
*Edit hotel replied all is ok for paid stays
Last edited by crombiestone; Oct 5, 2017 at 6:30 am