Originally Posted by
tom_MN
1. The reservation says the car will only be held for 60 minutes from reservation pick up time. The flight number is in the reservation. I called and asked if they monitor the flights and hold the car for a certain time after the flight lands if it is late, and she said no, miss 60 minute time and "it's a free for all what car you get."
Yes, that is their ridiculous policy, but in all honesty, they rarely will give you a hard time if you are a few hours late. They understand that flights are delayed and such, so they are understanding, but they can fall back on the 60-minute reservation hold if they so choose.
Originally Posted by
tom_MN
2. My return flight was canceled and I booked a later flight. Now I have 4 hours to fill. I would prefer to keep the car for the full 8 days (as stated on rental contract) aka 192 hours and miss the reservation return time, but she said it would be an extra expense to do that but had no idea what that charge would be.
Rentals are priced on a 24-hour day. Typically you can keep the rental for the full day without being charged extra, but in recent years, some companies have started assessing late fees if you go over X hours. For example, Avis/Budget charges a late fee after 6 hours while with other companies like Dollar/Thrifty it's 12 hours (
more info here). I don't want to make any guarantees, but I would think returning 4 hours later would not incur any additional fees, as long as the total rental length was not more than 8 days.