This thread has been merged together from the countless threads with similar topics on SAS and their (lack) of reach-ability and help during IRROPS.

Ways to reach SAS:
1. Chat on the website: https://www.flysas.com/gb-en/customer-service/contact/ [Works only when you select certain countries like the UK,NO,DK,SE etc.]
2. via Phone. The local SAS hotline numbers can be found here: https://www.flysas.com/gb-en/customer-service/contact/ [Many of the numbers have limited operating hours, hence it might make sense to check some countries in other time zones than Europe, especially the US or JP]
3. At the Airport: The HUBs have SAS transfer desks and info points
If you are at an outstation most handling agents usually have a staffed transfer desk, if not ask at the check-in desk

EC261 Claim Support & Discussion Thread: SAS and EC261/EU261 Claims [Merged Discussions]