Thank you for contacting the U.S. Customs and Border Protection (CBP) Information Center.
To migrate your data from the old GOES to the new TTP system please go to
https://ttp.cbp.dhs.gov and select the option that best applies to you from the homepage.
You will be prompted to create a login.gov account (if you don't already have one), and to provide biographical information and the PASSID/membership number from your application or membership. You can find this number on your letters from CBP or on the back of your card (9 digits before SC). If it matches what is in our system the migration will be successful.
Please note that if you do not know your PASSID number, we are working on an IT solution to allow you to link your account through your GOES User ID or other information. Please allow 1-2 business days for this to be implemented and deployed. You do not need to access your account unless you are already a member with pending travel plans. You do not need conditional approval letters for interviews. If you go to your interview, the officer interviewing you can provide you your PASSID.
If you need further assistance, please reply to this email and we will investigate how we may further assist you.
Thank you again for contacting the CBP Information Center.
** Manage your Trusted Traveler Membership (GE, NEXUS, SENTRI, FAST, APEC) through the TTP System at
https://ttp.cbp.dhs.gov/
** Information about all of our programs can be found at
www.globalentry.gov
***
https://www.dhs.gov/trusted-traveler-programs