This is very vague:
I have a flight tomorrow and Premium Economy was EMPTY. Now 1 hour after the check in window opened, the seats next to me in MCE are open and there are seats taken in Premium Economy. I am guessing these are LFBU not sure if they were free or not. I cannot check in , my ticket just says pending and no one knows why. So how do I get this upgrade?
Also , I'm on an award ticket... would that still make me eligible for the free upgrade to Premium economy?