Virgin America CC is closing.
I just received this email from Virgin America, I am a Comenity CC holder.
As a valued Virgin America Visa® or Virgin America Premium Visa® Credit cardholder, we want to ensure that you’re informed about important changes to your account.
On January 1, 2018 Alaska Mileage PlanTM will replace Virgin America ElevateTM and become the sole loyalty program for Virgin America. Along with the upcoming close of Elevate, the rewards and benefits tied to your Virgin America Visa credit card, issued by Comenity Capital Bank, will end on December 31, 2017 and your account will be closed on January 4, 2018. Your card will not convert to an Alaska Airlines Visa Signature® card, however you may apply for one at any time.
If you have a balance on your Virgin America Visa Credit card account after the program ends:
You will receive monthly billing statements until the balance is paid in full.
The terms of your account, as stated in your Credit Card Agreement, will apply until your balance is paid in full.
You will continue to have access to your Account Center, where you can view your account and make online payments.
Please see the letter mailed to you and visit the Frequently Asked Questions for more information on how this impacts your card benefits and account. For additional questions, we encourage you to reach out to Comenity Capital Bank representatives and Elevate program specialists at the following numbers.
Comenity Capital Bank: 1-855-871-9842 (TDD/TTY: 1-888-819-1918)
Elevate/Card benefits: 1-877-FLY-VIRGIN (877-359-8474)
Even though the Virgin America credit card program is coming to an end, you have an opportunity to keep up the good perks by applying for the Alaska Airlines Visa Signature® card, which offers many familiar perks, across both airlines.
Thank you,
- Virgin America