Originally Posted by
Java Cool Dude
It turns out the dumb****s at Plastiq made a typo on the check in the loan# field and my payment was applied to someone else's mortgage.
I am beyond livid atm and I will never do business with them again.
PS: In the past I have made at least 10 mortgage payments with them using the same account#, how they screwed it up this time is beyond me.
Plastiq got back to me saying they're sorry my Bank made the clerical error and in the future I should review the details more carefully before making any payments...un-freakin-believable!
I shot back with a scathing email to their canned response reiterating the fact that the error was on their end, they were the ones who made a typo and caused me all this grief.