Originally Posted by Globaliser

I remember when a friend was stuck at JNB at New Year's for two (or maybe it was three) nights because an engine went bang during the take-off roll. She made no effort to ask to be re-routed back to London, and enjoyed the extra few days holiday by the pool in the South African summer sunshine. And when she eventually got back, she point blank refused to claim her 261/2004 compensation on the basis that she had been well looked after, she had enjoyed her extra holiday at someone else's expense, and she was not going to be grubbing after every last penny that she could chisel.

Originally Posted by corporate-wage-slave

I took exactly that view when I was "stranded" in a 4 star beach resort in glorious weather on Bermuda, after BA's 777 aircraft went technical. BA even rang me to ask where my EC261 claim had been submitted. Just wish it had taken them longer to fix the old girl.