Originally Posted by
CJKatl
No, this is a marketing program. They don't care about our loyalty, only what we are going to spend with DL in the future. It's a modern S&H Green Stamps without the books and actual bad taste in your mouth.
Leo and friends made some similar types of decisions years ago that drove the airline into bankruptcy.
I realize that it's good for our egos to think it was the frequent flyers that drove the airline to bankruptcy, but I am not sure the facts support that model LOL!