FlyerTalk Forums - View Single Post - AMEX (USA) Premium Car Rental Protection
View Single Post
Old Sep 30, 2017, 3:43 pm
  #263  
OverThereTooMuch
 
Join Date: Apr 2007
Location: SEA
Programs: AS MVP, Hhonors Gold, National Executive, Identity Gold, MLife Gold
Posts: 2,687
Originally Posted by mysterym
say what? whats deceptive?
I had a Plat card. I signed up for the service several years ago (3-4 maybe?). I got a new Gold card. I cancelled the Plat card. I rented a car* with the Gold card. That service remained active on this card even though I did not explicitly opt into it with this new card.

I had to go and select an airline for my travel benefit. Think I had to opt into other services as well.

Services like this (where there are extra fees) should not be enabled per user, and should instead be per-card like their other services.

(* Actually, it turns out that I had 2 rentals...one before the Plat was cancelled and one after. Only got billed for this service for the rental I made after cancelling the Plat card.)
OverThereTooMuch is offline