Originally Posted by
jerseykeebs
I want to double check that my bags will be checked through to final destination on upcoming trip. EWR-SFO-OGG and back booked through UA, with a partner segment. The SFO-OGG is on Hawaiian. The ticket numbers are the same, and it was originally 1 PNR for both legs.
However, I used miles to wait list an upgrade, and the partner segments have disappeared from the UA website, but still show ticketed on HA. Posters here told me the upgrade request split the PNR. Will bags still be checked through?
"Split the PNR" means to take a PNR (aka reservation) for multiple people and turn it into multiple, identical reservations for a smaller number of people, often one.
What you're seeing is simply the fact that the airline systems get confused about multi-carrier itineraries sometimes.
As long as you can pull up your reservation on the Hawaiian Airlines website or by calling them, and the current ticket number in UA's system matches what's in HA's system, you'll be fine for transportation.
As far as the baggage goes -- make sure you get to the airport a little early in case of problems, and bring a printout of your receipt; then, during the check-in process, make sure that your bags are tagged to OGG. Despite what you're seeing in the system, that may happen automatically. (Sometimes the issues you're describing are just display issues). However, if they're only tagged to SFO, explain the situation to the agent and show them the receipt. Because you bought the flights on a single ticket, UA will tag the bags to the final destination.