FlyerTalk Forums - View Single Post - The 2017 BA compensation thread: Your guide to Regulation EC261/2004
Old Sep 29, 2017 | 3:17 pm
  #1465  
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Originally Posted by ratechaser
Have they now agreed that CWS? Last I heard was the guidance they were giving to their staff was to only allow rebookings on non-affiliated airlines (and I was surprised to hear they had any of those!) up to the value of 3x the original Ryanair fare
See (from the BBC):-
Ryanair backs down over passenger rights for cancellations

Ryanair has bowed to regulator demands and spelled out more options on offer to passengers affected by its planned flight disruption.

It has avoided possible legal action by emailing those affected by more than 20,000 flight cancellations.

On its site, Ryanair acknowledges it is required to offer those on cancelled flights full refunds or comparable tickets on rival carriers.

Civil Aviation Authority boss Andrew Haines said Ryanair had "capitulated".

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