FlyerTalk Forums - View Single Post - The Hilton Honors Surpass Card from American Express (formerly called Ascend)
Old Sep 29, 2017, 6:32 am
  #391  
kpbadger
 
Join Date: Jul 2014
Location: Madison, WI (MSN)
Programs: Delta Platinum, Hilton & Marriott Plastic Gold, Chick-fil-A Signature
Posts: 441
I can confirm that after having Hilton add my middle initial to my Honors account, and then requesting Amex to update my Hilton number (and it "went through") that everything reflected correctly online within 2 days. My correct Honors number, point total, and diamond status now reflect on the Amex website. I've updated the wiki to share this suggestion, since many here seem to have the same problem and the fix is relatively simple.
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