I have had some of the worst customer service from Alaska Airlines Mileageplan regarding my elite status.

My Top tier Elite MVPG75k status was pulled a few months after holding it after it came to light that certain International flights were not eligible for credit after being credited.

All Done unexpectedly without any questions, took the miles, the credit and elite status. No courtesy email, I had to chase them.

I have since replied back to the same Customer Care message with an explanation of what happened and not even had an acknowledgement.

They have totally thrown out my travel plans and elite status requirements for this year...

Very shoddy customer service from an airline that wants to compete with the big three airlines in the US.

Very disappointed and shocked by their behaviour in all of this.