OK, I went back and checked July and it is looking like each of my flights is showing way less points than it should. I sent a letter to business extraa and requested they look at it. Is this all I need to do?
Originally Posted by
CloudCoder
Because of the July Fiasco (where tickets in July were only partially posted), I decided to go back and audit a year's worth of my Business Extra postings. Wow, the discrepancies are huge. I'm gonna send them a spreadsheet of the missing transactions.
These kinds of transactions are always missing:
- If any segment of your ticket is signed over to another carrier (due to IRROPS), the _entire_ ticket is missing from Business Extra
- AA Vacations
Also, at first glance, it appears that if you have a schedule change after departure (for example, SDFC on the return trip) then the _entire_ ticket is missing from Business Extra.
I'm glad I did an audit of my past year's activity. 43 segments are missing, which is somewhere around 30 percent of all activity.