Originally Posted by
Sealink
I am trying to gift some Avios. I have my brothers Exec card in front of me, and I keep getting
We are unable to confirm the recipient's account details. Please check the details and try again.
Any ideas why this might be happening? Perhaps a known quirk of the website?
Is the account still valid as in it hasn't expired?
Otherwise no idea and I don't think I've ever read of that before. I'd probably just give them a call to do the transaction assuming they can do it over the phone.