Originally Posted by
To Eat.To Drink
I just tried calling the gold line in the UK and was told that the lines are busy and I should look online thank you. Goodbye.
Delightful customer service.
I understand your frustration but I guess it's debatable whether this is better than being on hold for an extended period or not. Either way it might suggest poor staffing of the call centre.
The thread title is a little misleading.