Originally Posted by Nomad57

I know bookings shouldn't be left to the end of the sale but I was trying to help a family member book a holiday last night. We tried on different devices but booking fell over after the payment screen a couple of times. Gold line were able to price it up exactly the same as us but it failed for them too so we were told the advise from management was that price should be honoured and booked today by them. Seemed reasonable but got a call today that it won't be honoured because the website had the wrong taxes applied! There's a quite a few tweets with bookings failing so don't know how wide this issue is. Booking was flight and hotel to NYC in WTP.

Ps sorry for title, I pressed go too soon