FlyerTalk Forums - View Single Post - Calling to ask destination before pickup
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Old Sep 27, 2017 | 11:40 am
  #33  
john2g1
 
Join Date: May 2017
Location: Atlanta
Programs: Uber, Lyft, Skymiles, Thanksagain, Hertz Gold Presidents Club
Posts: 54
Originally Posted by kb9522
Why is that the rider's problem? Riders will choose to take a ride or not based on the cost of doing so and the value they feel it provides them... What happens with that money afterward is irrelevant.
Everyone on FlyerTalk is supposed to be pretty savvy... Ok follow along...

You made an argument asking why the customer should foot the bill for something Uber/Lyft failed to account for.

My response is that passengers foot the bill everyday for things that Uber/Lyft fail to think of.

My point is that IMHO it is better to show a small token of gratitude based on the value you see. When enough drivers complain (or sue) Uber/Lyft will make the changes needed and they will tack on a +25% fee for themselves.

I'm talking about deciding value for yourself as opposed to having it made mandated to you.
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