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Thread: Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later
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Old Sep 27, 2017, 10:28 am
  #1213  
steveholt
 
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,107
Originally Posted by mumum17
HI everyone, I have a silly question...

I can't seem to get seating assignments for my award travel on business class. I have my confirmation code from AA, but, every time I try and call Cathay (calling 1-800-233-2742), I can not get a live person to talk to. I hear no options to be transferred to a live agent. Please assist in giving me some tips on how I can get seating assignment for myself and the family. The flight isn't till March. Thanks!
Call in, select existing booking, select the option that says you booked it directly through Cathay, wait on hold. They'll be able to select seats for you.
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