Originally Posted by
cocoleolol
Hi Amy,
Two things that this thread has pointed out lately.
1. When converting Accor Plus Status to Le Club Status, some members experience a drop in status. These member's need some clarity on that and how it works so they can calculate.
2. Accor Plus Complimentary Night Availability. It's now very hard to see the forecast of nights available and causing member's problems as they are unable to plan future stays. How can we patronize a Accor Hotel when we don't even know the availability??
Since you clarified on the first point already, hope you can do the same for the second point. As Accor Plus Singapore is of no help as they keep on mentioning they are working on it without giving a time frame.
Thank you
Regards,
Cocoleolol
This is precisely the point that I have been highlighted many time. I really think I am talking to walls.
I have asked to talk to people at the higher level (beyond Sales lady). But, it seems everyone is too busy to talk to me.
I do not want to brag, but I really cannot help. I have been buying Aplus for many years since it was first launches in Singapore probably like 14 years? If no one really do not bother to talk to me other than the Sales person, and no one at Management level wants to hear my view, this should be the last year I am purchasing the membership.
Any suggestion what will be the best way to burn 43,000 points and 3 complimentary nights, as now I have lost my Platinum status.
One thing to add, as Aplus member, we have been subjected to the new rules prior to 1-Jan-2017 (aka bonus not counted as elite status) while non paying member only experience this from 1-Jan-2017. Again, why as paying member, we get the worse treatment?