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Thread: 21 days for baggage damage claim?
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Old Sep 26, 2017 | 7:51 pm
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garykung
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Originally Posted by PaulInTheSky
I think I got it - Perhaps it's the Montreal Convention.
The 21-day time frame is what the Montreal Convention defines loss as most airlines will classify as a delayed baggage at first. Once the 21-day time frame is up, it is automatically considered as a lost baggage.

It is simply a coincident that CX has a 21-day limit for reporting claims.

Originally Posted by PaulInTheSky
CX actually did offer assistance on insurance claims. Would check if that qualifies for CC travel insurance.
This is the minimum any airlines can do.
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