FlyerTalk Forums - View Single Post - Hilton Points Pooling - Account Closed. Beware !!
Old Sep 26, 2017, 5:46 pm
  #149  
Zoe Tse
 
Join Date: Sep 2017
Posts: 24
Originally Posted by Happy
I honestly dont kow who feels being a princess.

Please drop the Inno-tech world stuff - you cannot expect other industries opt for your "standards" nor to force they act by your "standards."

The way I see it, you took the status matches to gain the Diamond benefits, which include enhanced earnings and such, TWICE.

You used 2 accounts to buy points to the maximum allowed amount. Then you pooled the points together so you could more effectively use them. Otherwise I could not think of WHY you pooled points at the first place. Why not booked the hotel in the boyfriend's account? May be you were feeling his account could be in danger so you tried to preserve those points by pooling them to your account?

By now you should see WHY HHonors shuts you down - your sole purposes of opening new accounts are to be able to purchase pts so with the unique situation where the hotel rates are low, it is an effectively way to reduce the stay costs via points even the points costed money to buy. That arbitration alone by itself, is not a violation.

The violation is you circumvent the yearly cap of point purchases by pooling the points. With a new account, that has status match, it would trigger review. The so-called "complaints" are just a front to give you an excuse, though it apparently is not without merit.

You revenue stays were low value, yet you have gotten 80K compensation including something like 30K from a DT? (dont feel like spend time to scroll back just from the memory from previous reading).

I have missed it, what was the background you got 30K compensation from the DT? and another sizable compensation?

All in all, the "courtesy points" account for 1/3 or close to 1/2 of your total account balance - that is A LOT.

No hotel chains want a customer in your profile, regardless how you try to sugarcoat your "motives" that you love Hilton and wants it to improve... Really BS.

On top of that, your post cited below seems to imply that you are afraid your Marriott accounts can be shut down so you want a back up hotel chain...



What makes you feel your elder kid Marriott account is endangered to be closed? Some same questionable behaviors that you suspect would trigger that? I am sure the thread readers would like to hear.
It is not my words. I just refill wordings for you better understanding how silly for that post.

I have Marriott and SPG platinum over years. No one act like Hilton will close account suddenly. No idea why some of you looping on putting strange activities on us. Why hilton provide matching program? Do you think that it is no sense on that program?

​​​​​​ I have done nothing about purchase points. Why Hilton account closed by mistake and Marriott/SPG will be closed? What kind of thinking logic it is?

Inno-tech is not a industry anymore. It is an attitude to all industries. I have no ability to make you understand "review", but you may understand when you being mature.

Originally Posted by Baze
We see this over and over again. Someone comes on here and says X closed my account and took all my points/miles for no reason. After pages and pages of posts usually the OP either disappears or comes clean to what they really did. Hotels/Airlines don't just close accounts for no reason. Something caused them to close it. Whether this OP will come clean with ALL the details is the question of the day.
It is nothing new. Just most of replies guessed sth left behind and redirected the aim.

Can all of us just make an assumption, Hilton closed an account by mistake. What can a consumer to do to protect their interest?

Thanks a lot.

Last edited by Kiwi Flyer; Oct 6, 2017 at 7:34 pm Reason: merge consecutive posts
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