Originally Posted by
stlrod
Then I noticed the general manager who responded for all IHG hotels reviewed by the reviewer was "Dieter S." Coincidence or unscrupulous conduct being practiced by an IHG property? If the latter, I'm disgusted.
IHG have area GMs, and a quick bit of research shows Dieter is indeed the GM of the area concerned
https://www.linkedin.com/in/dieterschmitzcha