FlyerTalk Forums - View Single Post - DCC: Dynamic Currency Conversion (2017-2025)
Old Sep 25, 2017 | 10:11 pm
  #237  
generikz
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Join Date: Sep 2015
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Originally Posted by generikz
But HSBC keeps calling it "DCC FEE" in their statements.
At least I found the policy online: https://www.hsbc.com.sg/1/PA_ES_Cont...chargestnc.pdf

Dynamic Currency Conversion

Dynamic currency conversion (DCC) is a service offered at selected ATMs located overseas and used by selected merchants and service providers (whether located overseas or online). DCC converts a foreign currency transaction into the currency of a card account at the point of sale.
Foreign currency transactions - If your foreign currency card transaction is converted to the currency of the card account via DCC, you acknowledge and agree that the process of conversion and the exchange rates applied will be determined by the relevant ATM operator, merchant or dynamic currency conversion service provider, as the case may be.

Transactions in the currency of your card account - If you enter into a transaction in the currency of your card account with a merchant (including online merchants) that routes its payment processing outside Singapore (and in the case of US dollar cards, outside the United States and Singapore), you acknowledge and agree that:
(i) this will be treated as a foreign currency transaction by Visa, MasterCard or such other relevant card scheme association (as the case may be); and
(ii) that the process of converting the foreign currency transaction to the currency of your card account and the exchange rates applied will be determined by the merchant.

In addition, with effect from 22 May 2017, all Dynamic Card Currency transactions described in above will be subject to an additional charge of 1% of the transaction amount, which is imposed by Visa, MasterCard or such other relevant card association (as the case may be).
They just effectively made the USD CC I hold in Singapore useless since I have no way to know where the payment will be processed to reject it or oppose the fee.

Just bought a DELTA plane ticket in USD, for flight in the USA with my USD Card and... DELTA is pushing its payments in Belgium (to avoid repatriating profits to the USA I suppose) and I had to pay the extra 1% again.

I'll simply cancel the card and use Paypal USA... and probably that's what HSBC is secretly hoping for since this USD CC hasn't been offered to new customers for years it seems.

Or maybe first thing I should run the question by MAS first to fully close that chapter? That could be interesting.

Julien
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