Originally Posted by JC5280
I am a gold member (but have been plat for most of the last 6 years) and brought this to their attention, but was told my room (correct room type - NS King) was better than what was available on the concierge floor. I was tired so I settled with that, and it was a very nice room. Huge! .....
What would you all do?
jc, I think that Socrates posted once upon a time, (not sure if it was before his self imposed excile and deleted all his many years of valuable post) that the determining factor in the type of room you get is the room listed in your profile. In other words, it sounds like you did not get upgraded to the C floor because they did not have that room type available on the C floor, even if they had rooms available on the C floor. If you then requested the C floor over your room preference, it sounds like they moved you to the first room they had free.
I'm not sure I would do anything at this point other than thank them for moving you as requested, and then ask if you could be moved one more time to your requested room type on the C floor