FlyerTalk Forums - View Single Post - UA Same-Day Travel Change (SDC) Fees/Questions (with Wiki) {Archive}
Old Sep 25, 2017, 1:50 pm
  #2765  
jmanirish
 
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
Originally Posted by diburning
I just tried to have the agents at the UC at LAX take a look at it. They wouldn't even look at it. "That's not how it works" was the response I received.

Well, if all else fails, I'll contact customer service to see if they can manually post the promo miles. There's nothing in the promo rules prohibiting connections or "direct" flights. I have screenshots of the confirmation page that show LAX-SFO-BOS with seat assignments so hopefully they see it the way I do!
Here's the relevant thread in case you want to read up in advance of your 'battle' with UA CS afterwards.

http://www.flyertalk.com/forum/unite...credit-12.html
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