FlyerTalk Forums - View Single Post - Pleasant Surprise FAI-ANC

Aug 13, 2003 | 11:59 am

#3

rwinn

Join Date: Nov 2000

Programs: AA Plat, Alaska MVP, HHonors Gold, IHG Plat, Hertz PC, National Executive Elite, UA Kettle

Posts: 897

This goes a long way to generate customer goodwill. I've had similar things happen on several AS flights and once on a NW flight. The NW pilot even passed out 757 "trading cards" to everyone in FC.

-Robert

Reply