Originally Posted by
Zoe Tse
We stayed over 40 hotels and give comments for 20+. All Compliment with 6-8 complaints only.
Again, review is for improvement, nothing related with unhappy. If you are the one who fight for excellent, you must understand what I mean. Only the one who love you will give you real review. Hope you may understand one day.
If I stayed at a hotel chain and felt that 20% of my stays necessitated a complaint, I would find another hotel chain.
In any case, HH decided they don't want you as a customer any longer.