FlyerTalk Forums - View Single Post - Hilton Points Pooling - Account Closed. Beware !!
Old Sep 23, 2017 | 11:52 am
  #129  
mapleg
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Originally Posted by Zoe Tse
As said, it is something under standard.
Furthermore, no one asked McDonald's to offer free meal.
If you come to McDonald's and you give review to improve McDonald's standard, and McDonald's offer you a free meal. It is a fair deal, or it is promotion campaign. But no matter Any else, you can't Rob out all McDonald's points which collected one by one ( it is one of discount why selected McDonald's).
Not if you complain endlessly.

Frankly, most of your comments seem to centre on the fact that you think all companies want and encourage people to complain about them so they can "improve". No, what they want to do is in fact earn a profit. If 99.9% of customers don't complain and .1% of customers complain, what does that tell you?

I am sure all of us going to MCD could find something to complain about-line too long, service did not smile, food not right temp, too hot/cold in the restaurant, restroom not clean, soap not the best, table not cleaned...you can always find these kind of minor complaints. That's life. Start complaining every time you go there and hope for free meal? Not the way it will work.
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