I had booked 2 trips back in April, one for May the other Sept. I got the Amex 1000 for each but ONLY after my statement closed. since I purchased 1 of them B4 my 4/04 statement closed and the other after. I got the 1000 miles for the second only after the May statement closed.
So if you purchased you tkts after your May statement closed you'll have to wait till your June statement closes to see if you got the credit B4 you call anyone.
now about non-r/ts i dont know if they qualified or not