Originally Posted by
bmr12
Overall I was unimpressed by this last week. It showed my bag being checked and loaded onto the plane. Then, upon arrival, the app deleted everything to do with the flight (boarding pass, the info in flight status, and knowledge of my checked bag).
You can retrieve the bag info after arrival by typing in or scanning the bag tag number, but the app never indicated my bag getting off the plane or put on the belt. I lost interest in testing after my bag came out the chute.
This was my experience arriving into MIA recently (the deleted itinerary immediately upon arrival part). I was able to retrieve the beta baggage functionality via a manual entry of my record locator. What concerned me was that it showed my bag as having arrived before bags could possibly have begun to be offloaded, leaving me to suspect that the app is simply drawing a conclusion from the aircraft's arrival and the bag's departure scan (and it's not clear to me that that's necessarily a scan as the bag is physically being loaded onto the aircraft).
On the whole, it's a
start catching up to the competition, which is of course what UA's known best for (for better or worse)...