FlyerTalk Forums - View Single Post - Flex vs Unrestricted / Fully Refundable fare. What is/is not refundable, translation?

Sep 22, 2017 | 10:52 am

#150

alchemista

Join Date: Jul 2004

Posts: 643

Quote:

Originally Posted by findark

True, the REFUNDABLE endorsement is probably the easiest to read.

While you have the fare rules up, the lines you want are:

Code:

CANCELLATIONS
BEFORE DEPARTURE
CANCELLATIONS PERMITTED.

RESIDUAL VALUE MAY BE REFUNDED

CHANGES
BEFORE DEPARTURE
CHANGES PERMITTED.

But also beware this.

If this were indeed refundable, when I try to cancel the flight from the website reservations page, it says this under Reservation Value:
"
This reservation has no refundable value if cancelled. A refund will not be credited.

You may make changes to this reservation according to the fare rules of the cancelled reservation by selecting Change Flights on the View Reservation page.
"

That implies it is changeable, but not refundable (which I have not seen before). Does this language just mean it won't be auto-refunded, but that I will have to request a refund after cancellation?

Thanks

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