FlyerTalk Forums - View Single Post - United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]
Old Sep 21, 2017 | 1:55 pm
  #974  
RandomBaritone
 
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Can someone help me understand how the app sorts award flights when searching for a specific cabin, in this case Saver J awards? I’m taking a long trip in a few weeks, and I’ll be relying solely on my phone for connectivity. I’m going to try to change one or more of my long-haul *A award flights after I’ve left, so I’ve been using the app to try to prepare myself, but I simply can’t make heads or tails out of the award search results. It’s as if all the flights are dumped into an unordered list.

I’ve used the “Sort” and “Filter” functions; the latter helps a bit, while the former seems entirely broken. Ideally there’d also be a control to eliminate standard awards from the list entirely, but that’s a pipe dream.

For example, when I search for Saver J SFO>DEL for September 25, even when I ask the app to sort by price, I see a dozen mixed cabin Standard J awards, then some economy awards, and then buried in the list a single all-Saver J award on OZ, exactly what I was looking for. (The desktop website displays this itinerary first, just as it should.)

Am I missing something? Or is the app UI a truly broken mess?
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