Originally Posted by
BenSenise
There may be no need to "argue" per se but I feel that you should have politely stated that their statement was incorrect and that they should look up the entry requirements themselves and then leave it at that, hence, no "arguing." If nobody corrects these agents then they will continue giving poor service and citing incorrect rules.
You're absolutely right - god help us. Clearly the agents can't if this is the extent of their knowledge