FlyerTalk Forums - View Single Post - ITC Grand Central, a Luxury Collection Hotel, Mumbai, India [Master Thread]
Thread: ITC Grand Central, a Luxury Collection Hotel, Mumbai, India [Master Thread]
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Old Sep 20, 2017 | 10:48 pm
  #102  
Starwood Lurker III
Company Representative - Starwood
 
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Originally Posted by mikewhyatt
Does anyone know why I would be getting this error for the ITC Grand Central Mumbai:

Suite Night Awards cannot be applied to this reservation. Learn Why

The hotel clearly has upgraded room types (ITC One), and there is availability for the dates selected. I booked directly through SPG and I have more than enough suite nights available? Thats frustrating as I just booked a nonrefundable rate.
Hi mikewhyatt,

If you could provide the reservation confirmation number to us via private mail here or by email below, we are happy to look into this for you.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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