FlyerTalk Forums - View Single Post - “Do You Know Who I Am?”: The Definitive Thread of DYKWIA Stories
Old Sep 20, 2017 | 5:47 am
  #8573  
BeatCal
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Join Date: Nov 2010
Location: Paris, Chicago, Rome, London, St John
Programs: DeltaPrivateJet, Ritz PP, Delta 4 million miler - Flying Colonel; AA Exec Plat (3 million + USAir)
Posts: 796
Originally Posted by MSPeconomist
On my TPAC flight (to be clear, in paid D1 so the "want D1, buy D1" crowd here can't get excited), meal orders were being taken in some nonstandard way. In fact, I had to remind the FA doing that task three times that my meal choice hadn't been requested yet. I might have been the last business class passenger to order as a result.

When the FA finally diegned to let me order dinner, she said that my choice, the beef, was out. My response: "Really? As a Diamond on a paid D1 ticket, I would have expected to get my first choice especially since I know that there are a lot of nonrevs in D1 on this flight today." Implicitly I knew that she understood that I was prepared to file a complaint with DL if I didn't get the beef. She said that she would have the purser come talk to me. However, a few minutes later the FA came back and said that they had somehow "found" a beef entree for me.

For the record, there were about seventeen nonrevs in D1 on the flight and of course every D1 seat was occupied, with a few additional nonrevs getting coach seats and no one left behind.

Really it shouldn't be necessary to remind the FAs working in D1 on prime long haul routes (and this was a FA who looked older, so she presumably has been a FA for DL/PMNW for a very long time) of the rule that nonrevs are supposed to get the meals that are left over after all revenue passengers have made their selections. It would have been extremely improbable that none of the seventeen or so nonrevs had picked the beef and I knew it, so I would have been ready to file a complaint on that basis and point out that procedures weren't followed, starting with the initial order in which meal choices were taken.
Actually it is your fault. Delta used to go by status but one Diamond complained that several others came before him. Now they go down one aisle and back another. Once seated "all in first are equal" (including non-revs). Next you will say that the diamond who used miles and is thus also a non-rev, should come last. FOR SHAME ON YOU!!!!
You should have ordered what you wanted online prior to the flight.

It is you who are a DYKWIA and what this forum is about!
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